OpenSAFELY COVID-19 Service

NHS England has been directed by the government to establish and operate the OpenSAFELY COVID-19 Service and the OpenSAFELY Data Analytics Service. These services provide a secure environment that supports research, clinical audit, service evaluation and health surveillance for COVID-19 and other purposes.

Each GP practice remains the controller of its own GP patient data but is required to let approved users run queries on pseudonymised patient data. This means identifiers are removed and replaced with a pseudonym.

Only approved users are allowed to run these queries, and they will not be able to access information that directly or indirectly identifies individuals.

Patients who do not wish for their data to be used as part of this process can register type 1 opt out with their GP.

Find additional information about OpenSAFELY.

Non-urgent advice: KLINIK - NEW APPOINTMENT SYSTEM

Our new appointment system is now live! Submit an Appointment Request via Klinik and help keep our phone lines free for our vulnerable and at risk patients. 

If you are a patient who is at risk or vulnerable, please telephone us and our reception team will take the information from you over the phone without you having to go online.

All other patients should use the online form as the wait times are likely to be very long if you try and make an appointment over the phone.

If you require more information please read through the Klinik Patient Guide & FAQ

 

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Page last reviewed: 24 October 2025
Page created: 12 March 2024